Cyclone Business Support:
Stay Connected and Bounce Back Swiftly

We're here to help businesses in the firing line for Cyclone Jasper with expert support and communication solutions

We're here to help businesses in the firing line for Cyclone Jasper with expert support and communication solutions

Our Cyclone Business Support Services

When Cyclone Jasper threatens your business, trust ProfitAbility Virtual Assistance to keep your lines of communication open and your operations resilient.


Our comprehensive services include:

A robust phone system designed to withstand cyclones.

Cyclone-Ready Phone Systems

As a business owner, you know the gravity of Cyclone Jasper's potential impact. That's why we've tailored our Cyclone-Ready Phone Systems to meet your specific needs. By diverting your calls to us, you ensure uninterrupted communication. We'll manage your calls, ensuring that messages are passed on to you, so you can stay in the loop once the threat passes.

A business owner reviewing documents for insurance claims.

Post-Cyclone Admin Support

Recovering after Cyclone Jasper is a top priority for business owners like yourself. Our Post-Cyclone Admin Support is tailored to your needs. We can help you manage emails, maintain social media continuity, and handle administrative tasks, including insurance and diaster relief claims, so you can focus on getting your business back on track as quickly as possible.

A person speaking on the phone with employees and customers.

Communication Support

In times of crisis, your role as a business owner is crucial. Our Critical Communication Support puts you in control. We'll help you disseminate vital information to your employees, your customers, and the community where necessary. Keep everyone informed about your team, your operations, safety measures, and your recovery efforts with our expert assistance.

Cyclone Preparedness Package

Prepare your business for Cyclone Jasper with our exclusive Cyclone Preparedness Package.

We understand the importance of staying connected and resilient during these critical moments.

This package is tailored to ensure your business is ready for any cyclone event, from preparation to recovery:

  • Seamless Communication: Our Virtual Receptionist Service ensures that your calls are answered and managed for up to 1 week during cyclone events.
  • Efficient Recovery: In addition, you'll receive 3 hours of Admin and Communication Support to help you recover swiftly after the cyclone passes.
  • Cost-Effective Solution: The Cyclone Preparedness Package offers essential support at an affordable price, tailored for small businesses

Cyclone Preparedness Package

$320 $199

  • Up to 1 week of Virtual Receptionist Service for uninterrupted call answering during the cyclone event
  • 3 hours of Admin and Communication Support to assist with recovery efforts
  • The Cyclone Preparedness Package offers essential support at an affordable price, tailored for small businesses

How does it work?

Your telephones will be answered Monday to Friday between the hours of 8.00am and 5.00pm. We can also provide support outside of these hours if necessary.

Your telephone calls will be answered in a warm and personable manner and we will preserve your professional and caring reputation.

We will ensure that your Clients are given accurate information regarding your business' circumstances and other information as instructed by you.

We will ensure that messages and bookings are taken with accuracy. We can supply the messages to you via your preferred delivery method. Moreover, we understand that during challenging times like a cyclone, your focus should be on recovery. That's why we offer the option to hold messages for you, ensuring you can regain your footing and return to business when the time is right.

We will provide you with an afterhours voice message free of charge. Alternatively, you are more than welcome to supply us with MP3 telephone messages that you would like your Clients to listen to. Any messages left after hours will be responded to as a priority the following morning.

You will receive a telephony report that details all of the calls your business has received.

This report includes the time of the calls, the callers name and phone number, any messages left by the caller or details about the call and how long it took our team to process the call.

Meet your virtual receptionist team

MArcia Virtual assistant
Marcia Wagener
Senior Virtual Receptionist
Cindy Terrace - Virtual Receptionist and Virtual Assistant
Cindy Terrace
Virtual Receptionist
Kylie Ufer - Director and Virtual Assistant
Kylie Ufer
Virtual Receptionist & Founder

About Us

At ProfitAbility Virtual Assistance, we are your trusted partner in providing professional and reliable virtual assistance services. With a deep commitment to excellence and a passion for helping businesses thrive, we proudly serve the dynamic needs of our clients.


Our Expertise

With over eight years experience in the virtual assistance industry, we have honed our skills to offer a wide range of services tailored to your unique requirements. Our expertise extends to virtual receptionist services, administrative support, and more, ensuring we can meet your business needs with precision and efficiency.


Dedicated to Your Success

Your success and recovery is our priority. We understand the challenges businesses face, whether it's managing communication during a crisis like a cyclone or supporting your daily operations. Our team is dedicated to providing high class solutions that empower you to focus on what matters most.


Why Choose Us

  • Reliability: Count on us for reliable and consistent support, ensuring your business remains operational even during challenging times.
  • Flexibility: We offer flexible service packages to adapt to your evolving needs, providing cost-effective solutions.
  • Commitment: Our commitment to your satisfaction drives us to deliver exceptional results every time.
  • Australian-Based: Headquartered in the heart of Queensland (Rockhampton), we understand the unique needs of Queensland businesses and are here to support you.

Know you are in safe hands ...

Josh White - Athelstone Electrical - VR testimonial
Kirtsy Armstrong - Function Therapy - VA testimonial
Kyle Yorston-Dare - Kickass Support Services - Virtual receptionist phone
Kyle Yorston-Dare - Kickass Support Services - Virtual receptionist
Rodney - Kick Ass Support Services - Virtual Receptionist testimonial
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Virtual Receptionist testimonial - Ben Irving - Fortitude Tree Services
Jason's Air and Electrical - Bookings testimonial
Testimonial - ProfitAbilityVirtualAssistance -affordable virtual receptionist
Affordable Virtual Receptionist Testimonial - Colleen Dwyer
Small Business Bookkeeping Testimonial - Michael Brady
Australian Virtual Assistance Testimonial - Natalie Gesler

Advantages of Our
Cyclone Preparedness Package

No Lock-In Contracts

Enjoy Flexibility without Commitment:

Our Cyclone Preparedness Package empowers you with the freedom of no lock-in contracts. You can access our support when you need it most, without any long-term obligations or complicated contracts.

Undivert at Anytime

Regain Control on Your Terms:

We understand that your business's needs can change. That's why we offer the flexibility to undivert your calls whenever you're ready, allowing you to take back control of your communication seamlessly.

Stay as Long as You Like

Tailored to Your Timeline:

With our Cyclone Preparedness Package, you have the choice to stay on for as long as it suits your business. Whether it's a short-term solution or a long-term partnership, we're here to support you.

Here is our simple 5 step approach to supporting you with answering your telephones



Kick things off by completing the registration form below.


Briefing Session

We'll set up a quick session with you to ensure we manage your calls exactly how you'd like it.


Phone Diversion

Easily divert your business calls to a number we provide.



We'll start managing your calls and forwarding messages as per your guidelines.


Business Focus

With your calls in good hands, you're free to focus on you and your family!

Frequently Asked Questions

When you register for a Cyclone Preparedness Package we will ask you who your current telephone number is with, for example Telstra, Optus, etc.

Then we will give you the step by step, button by button instructions on how to divert your current phone number to us.

Nope! You can cancel your service anytime by undoing the divert.

Well, there is a couple of ways to answer to this question ...

Literally :

We will answer your phone as per any scripts you have given us or by default we will say "Welcome to <insert your Company Name>, you're speaking with <insert your Virtual Receptionists name>. For example, "Welcome to ProfitAbility Virtual Assistance, you're speaking with Kylie". Then we will answer your clients enquiry as if we were sitting right next to you!


We will ask you to transfer your advertised phone number to a phone number that we will provide you with.

We will also tell you the exact buttons you need to press to make this happen - step by step, button by button - depending on who your telephone provider is. ar

That is up to you!

Most Small Business Owners prefer us to process a booking or enquiry for them and/or to email them with the details of the call. Having said that, we are happy to text you the details instead if that works better for you!

Following each call we happily provide you with the callers name, the date and time they called, their phone number and any relevant messages/bookings/details.

Naturally, this will be depending on whether you have internet or phone service at the time, however we'll keep all of your messages and pass them onto you when it is convenient for you.

Then at the end of the week .. depending on how long you'd like to stay with us, we provide you with a complete report for the entire period that includes all of the above details as well as the actual time it took us to process each call and to advise you of the relevant information. 

Once the cyclone event is over, our team will email you your invoice and your call log. If you choose to stay on longer term with us, then this will move to monthly invoicing around the 25th of each month.

That is completely up to you!

In most cases, we'll let them know that you are busy with the cyclone event and that we'll pass the message on for you to contact them at a time that is suitable for you.

Alternatively, you might want important calls to be forwarded to you immediately. In this case, we'll transfer them through to your nominated number.

We let them know that we will pass the question onto you for the answer and that either you will contact them directly, or we will circle back to them with the answer – after seeking your guidance.

We will provide you with a pre-approved after hours voice message FREE of charge.

Alternatively, you are more than welcome to supply us with a 15 second MP3 telephone message that you would like your clients to listen to.

We politely and professionally get them off the phone as quickly as possible. Unless you specifically ask us to take their call. Also in some circumstances we can recognise the telemarketers phone number when it is displayed on the screen (i.e. international numbers, etc) and we let the call go through to messagebank.

Cyclone Jasper Support Registration Form