Elevate Your Business with Premier Virtual Assistant Services

Discover the freedom to focus on what you do best with our tailored Virtual Assistant Services designed for your unique business needs.

Virtual Assistant Services:
The Key to Business Efficiency

As a Small Business Owner, focusing on your strengths and core activities is vital. Our Virtual Assistant Services are designed to complement your efforts, allowing you to concentrate on what you do best while we handle the rest.

Each of our Virtual Assistants is not only highly skilled but has also been a small business owner themselves, providing a unique perspective and understanding of the support and efficiency you need. They're intimately acquainted with the challenges and needs of running a business, ensuring that the services provided are always in tune with your objectives.

Virtual assistant services - A Virtual Assistant is what you need
Smiling small business owner in workshop presenting car keys, symbolising efficient task delegation to Virtual Assistant Services.

Rest assured, our Virtual Assistant Services are provided by professionals. This ensures clear, effective communication, making it easy to convey your unique and complex support requirements.

Embrace the benefits of Virtual Assistant Services today and start saving time, money, and energy. Propel your business forward with the support it deserves!



Our Virtual Assistant Services include...

We understand that every minute and every task counts towards the success of your business.

That's why our Virtual Assistant Services are designed to cater to a diverse range of needs, ensuring that whatever your requirement, we have a solution ready for you.

Each service is delivered with the utmost professionalism and tailored to fit your unique business requirements. Below are just some of the tasks we can help with, however there are some many more!

Virtual Assistant Services - handling client email - PVA


Are you serious about time management because if so, sorting through your email inbox can be one of the biggest time wasters that business owners face everyday. Let us help you to focus on what matters.

Virtual Assistant Services - online filing and storage


If your business needs to process paperwork, we can manage any required reviews, renaming, entering into customer relationship management systems (CRM's), filing and/or storage that you may require.

Virtual Assistant Services - Form creation and completion - PVA


Do you need a form created that will make your workflow easier? We can create practical forms to suit your needs. If you are short on time, we can also complete any forms for you as well.

Virtual Assistant Services - data entry


Data entry is typically time consuming and whilst it is an absolute necessity, it is not a task that should consume key personnel within your business. We can process data entry with accuracy and efficiency.

Virtual Assistant Services - databbase and CRM management - PVA

& CRMs

We can assist with setting up and collating all of your contacts into a database or Client Relationship Management system as well as efficiently managing the day to day updates your business needs.

Virtual Assistant Services - Taking minutes - PVA


We can co-ordinate your meetings with Clients and Team Members and ensure all of the required equipment is available as well. We can also type out your meeting minutes and distribute them to the required parties.

Virtual Assistant Services - spreadsheet services - PVA


Our proven professional writers can help your business to submit a conforming tender in order to win more work, or to apply for grant funding to expedite the growth of your business.

Virtual Assistant Services - customer enquiries


Does your Small Business respond to customer enquiry emails, support tickets or online chat messages? We can save your time by monitoring and managing these enquiries in a consistent and timely manner for you.

Virtual Assistant Services - Resumes, CVs, cover letters - PVA


If you need to update your resume, curriculum vitae or cover letter, we can offer you a modern design that will capture the attention of your future employer and give you the advantage you need. 

Virtual Assistant Services - Travel


Do you travel a lot for work? We can book and manage all of your travel, accommodation and meetings for you. Then we simply send you the confirmed details directly to your preferred inbox or mobile phone.

Virtual Assistant Services - research and reports - PVA


Do you need some research conducted for a project? We can do all of the ground work for you. Identify key areas and opportunities and collect the information and data you need. We can also assist in creating a variety of reports for your project as well.

Virtual Assistant Services --- lead generation strategies - PVA


We can turn your raw data, such as your customers details, into more useful information. We can also create and implement lead generation strategies to increase your business footprint.

Here is our simple 5 step approach to enhance and support your business operations



Share your tasks and goals in a detailed chat, enabling us to provide tailored support.


Access Setup

Grant us access to necessary programs or documents for seamless task integration.


Task Execution

Relax as our team efficiently handles your administrative tasks, freeing up your time.


Feedback Loop

Stay informed with regular updates and provide feedback to refine our services.


Ongoing Support

Benefit from a long-term partnership with continuous, proactive assistance for your business.

We aim to ensure that our process is as clear and seamless as possible.

Want to ask a question?

Let's chat about Virtual Assistance!

Do you have a question or three about how our virtual assistant services can help your small business?

Then please feel free to take advantage of our FREE 15-minute Virtual Assistance Strategy Sessions.

Need virtual assistance help?

Book a FREE strategy session with us

Websites for Small Business Owners

Meet your virtual assistant team

Welcome to ProfitAbility Virtual Assistance, where your business's potential meets our passion for excellence.

In a world where time is the essence of success, our dedicated team thrives on empowering entrepreneurs and small businesses to achieve more with less. We excel in providing premier Virtual Assistant Services, delivering not just tasks, but tailored solutions that drive growth and efficiency.

Kylie Ufer - Director and Virtual Assistant

Kylie Ufer

VA & Founder
Cindy Terrace - Virtual Receptionist and Virtual Assistant

Cindy Terrace

VA & Receptionist

Chris Wood

VA, Social & Web
MArcia Virtual assistant
Marcia Wagener
VA & Receptionist

Our Promise

At ProfitAbility Virtual Assistance, we promise to be more than a service provider; we aim to be your trusted partner. We bring unique value to your business not just through the tasks we perform but through the insights, care, and dedication we bring to every interaction.

We're committed to your success and are always looking for ways to go above and beyond in helping you achieve your business goals.

Virtual Assistant Services - Packages

All prices inclusive of GST

5 minutes


  • We can charge in as little as 5 minute increments

1 hour


  • The support you need, when you need it

Investing in ProfitAbility Virtual Assistant Services means investing in your business's growth and efficiency.

We understand that every business has unique needs and budgets, which is why our pricing is flexible and tailored to your specific requirements.

One of our key features is the ability to charge in as little as 5-minute increments. This means no task is too small to outsource to us. Whether it's a quick update, a brief research task, or just a small administrative chore, you only pay for the time you need. This flexibility ensures that you get maximum value from our services without any wasted resources.

What people say about our Virtual Assistant services

Hear directly from those who've experienced the transformative impact of our Virtual Assistant Services

101 tasks to outsource to a virtual assistant
Want to know more?

Download our guide

Get the full list of tasks that make perfect sense to outsource to a Virtual Assistant.

Start planning how you can let someone else take the strain and help you scale, survive and thrive. 

Virtual assistant services including inventory management, answering calls, scheduling meetings, processing customer enquiries, diary management, marketing, social media, image re-touching, press kits and so much more.

Don't have employment agreements in place?

Try our quick and easy fix

Employment Agreements and specific Government paperwork is mandatory. We have made it easy for you with our Fair Work compliant Employee Agreement Packages.



Frequently Asked Questions

Our Virtual Assistants can handle a wide range of tasks to support your business, including administrative duties, scheduling, email management, customer service, data entry, and more.

We work remotely to provide efficient and flexible support tailored to your specific needs.

Communication with your Virtual Assistant can be conducted through various channels such as email, phone calls, video conferencing, and messaging apps.

We're happy to work in with the communication preference that fits your schedule and your business, ensuring tasks are understood and updates are provided regularly.

Absolutely. Our Virtual Assistants adhere to strict confidentiality agreements and security protocols to ensure your business information remains secure and private.

We understand the importance of trust and discretion in handling your sensitive data.

Yes, our VA services are designed to be flexible.

You can engage a Virtual Assistant for ongoing support or on a project-by-project basis, depending on your business's fluctuating needs and workload.

We charge in 5 minutes increments, so no task is too small for us to look after for you.

Getting started is simple. Begin by completing our registration form, and we'll schedule a consultation to understand your needs.

From there, we'll match you with a Virtual Assistant whose skills align with your tasks, and they'll seamlessly integrate into your workflow.

No, there are no lock-in contracts.

Our services are flexible, allowing you to use them for as long or as short as you need. Whether you're looking for temporary assistance during a busy period or ongoing support without the commitment of a long-term contract, we can accommodate your business's unique needs.

This approach ensures you have the freedom to scale services up or down as required.

We consider your business needs, industry, and the specific skills required to match you with the most suitable VA.

A Personal Assistant is someone who is employed directly by a business. This means that the business owner must pay their wages, super and potentially annual and sick leave entitlements too.

A Virtual Assistant is not an employee and there are no leave or superannuation obligations under this arrangement. A business owner simply pays for the time it takes to complete the tasks required by the business owner.

Most Small Business Owners will agree that there is a lot less complication, paperwork and headaches associated with a Virtual Assistant as opposed to an employee or Personal Assistant.

Following feedback from our clients, we have implemented a weekly invoicing system to assist Small Business Owners with managing their cash flow.

Our invoices are created every Monday and are generally emailed out on Tuesday/Wednesday.

On your invoice you will also see a detailed record of all of the tasks that we have completed on your behalf and the time it took us to complete the task.

If you have supplied us with your Credit Card Details, we will debit your card within the next 24 hours. If you haven't, you can locate our bank details on the bottom of your invoice and our payment terms are strictly 7 days.

For the most part, our team is available to support you from Monday to Friday between the hours of 8:00 am and 5:00 pm.

Having said that, we are also happy to assist you outside of these hours as well by prior arrangement. Just let us know what support you need and we will work on a solution.

Absolutely not!

Our ProfitAbility Virtual Assistants are highly computer literate and we are able to communicate with you in a variety of ways.

We have video conferencing facilities that can allow us to have face-to-face meetings as well as telephone conversations, emails, texts and of course postal mail.

Our systems also allow us to transfer large files in a manner that is convenient for you and we can even 'remote' into your computer system to complete work if required.

There are three simple steps we need to cover off in order to help you in the best possible way:

1. We need you to complete a Registration Form. This gives our Team permission to receive and share information and documents with you and to ensure that your privacy and business confidentiality is protected.

2. We will then discuss your project and desired outcomes with you to ensure that we completely understand your requirements.

3. We will start the project and keep in contact with you regarding our progress and any other questions that may arise once we start the project.

Once we have finished the project or at pre-determined intervals, we will share the project results with you so that you can confirm that we are on the right track!

Ready to take your business to the next level with tailored Virtual Assistant Services?

Contact us today to start your journey towards enhanced efficiency and growth.

Let's create a customised plan that fits your unique needs and goals.