As the world returns to the new normal, outsourcing to an Australian virtual receptionist could help businesses recover from COVID-19, faster.

Outsourcing may sound a bit counter-intuitive in these challenging economic times.

However contracting out time consuming tasks that don’t generate money can actually save you time, money and even generate revenue.

How?

By freeing up your time to do what you do best: reconnecting with customers, chasing new leads and refocusing marketing efforts.

In other words, the profitable actions that bring the dollars through your door.

All the while an affordable, professional Australian virtual receptionist is handling the daily necessities and answering customer inquiries.

What does a virtual receptionist do?

A virtual receptionist can take care of the tasks you don’t have time for.

They maintain the professional impression your customers expect from your business.

A virtual receptionist becomes an extension of your business; managing phone calls, customer enquiries and taking messages on your behalf.

COVID-19 forced all businesses and their customers to make significant changes to how they live, work and play.

Many suppliers and customers will have questions about your business services, hours of operation, product availability, pricing and more.

This means answering incoming calls and customer inquiries could become a full-time job and you need to ensure that as the leader of your business, your focus is on earning an income.

How do Virtual Receptionist services work?

ProfitAbility Virtual Assistance’s Virtual Receptionist Support Packages can benefit you and help your business recover from COVID-19, quicker.  

HOURS – Calls will be answered Monday-Friday, 8.00am and 5.00pm (excluding gazetted public holidays recognised in Queensland).

We can also provide support outside of these hours.

PROFESSIONAL – Your calls will be answered in a warm and personable manner by an english speaking, Australian Virtual Receptionist.

We will preserve your professional and caring reputation.

INFORMATION – Your clients are given accurate information regarding your business, location, hours and any other FAQs.

MESSAGES – Messages and bookings are taken with accuracy and your team members are promptly informed.

We can supply the messages to you via your preferred delivery method.

AFTERHOURS – We will provide you with an after-hours voice message free of charge.

Alternatively, you can supply us with MP3 telephone messages that you would like your clients to hear.

REPORTS – You will receive a monthly telephony report that details the calls your business has received.

TRAINING – All ProfitAbility Virtual Assistance Team Members undertake thorough on-the-job training prior to joining your Virtual Receptionist Team.

What are the benefits?

Look big

1. A Virtual Receptionist gives clients the impression that you have a highly professional team and you will win more business.

Grow bigger

• Expand your workforce quickly without the legalities and overheads of employing full-time staff.

Save time

• Virtual Receptionists save your business time by responding to all of your general inquiries and administration on your behalf.

Save (and make) money

• Outsourcing time consuming and exhaustive tasks gives back the time you need to focus on the more profitable aspects of your business.

Do you have a question about how a Virtual Receptionist can improve your day? Check out our FAQs.

Why not take advantage of our FREE 15 minute Virtual Receptionist Strategy Session today.