Virtual receptionist appointment scheduling

By Sheila Mañalac / November 22, 2021 /
Virtual Receptionist Appointment Scheduling - ProfitAbility Virtual Assistance

NEVER MISS AN OPPORTUNITY: Your Virtual Receptionist takes important appointment schedules for your business As the holiday season begins and Covid19 restrictions are becoming more relaxed, businesses and service providers across Australia are preparing to welcome an increased amount of customer traffic, both in-store, over the phone and online. With this in mind, businesses may find themselves overwhelmed with enquiries and discover that having a Virtual Receptionist on their team to take care of their appointment scheduling, will be an absolute game changer! While we are still adhering to social distancing and following Covid19 safety protocols, having a well-established appointment…

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Why take on a Virtual Office Receptionist?

By Chris Wood / October 9, 2021 /
Why take on a Virtual Office Receptionist

A virtual office receptionist can boost your business performance and be useful in a whole number of ways. Why consider a Virtual office Receptionist service? Talking to people is at the core of any business. Making sure that when someone calls you have the information they need at your fingertips so that they have any questions satisfactorily answered. Depending on the nature of the call some action may need to be taken, such as booking a follow-up call, or booking an appointment, to name just a couple. Answering the phones, dealing with enquiries, following up with the relevant action, all…

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Ramp up your business during Christmas

By Prue Leng / November 24, 2020 /
Ramp up your business during christmas

Help ramp up your business during Christmas shutdown After the cluster-fluff that was the last year, many businesses will be looking towards the Christmas shutdown with a tear in their eye. For some it cannot come soon enough, for others, the end of the year is a mixed blessing. By the end of any year, business owners are generally tired, slowing down and looking forward to R & R for a brief period until we do it all again in the new year. While the pull of needing to take a break from it all to recharge the batteries may…

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Australian Virtual Receptionists Aid Small Business COVID Recovery

By Prue Leng / July 21, 2020 /
Australian Virtual Receptionists

As the world returns to the new normal, outsourcing to an Australian virtual receptionist could help businesses recover from COVID-19, faster. Outsourcing may sound a bit counter-intuitive in these challenging economic times. However contracting out time consuming tasks that don’t generate money can actually save you time, money and even generate revenue. How? By freeing up your time to do what you do best: reconnecting with customers, chasing new leads and refocusing marketing efforts. In other words, the profitable actions that bring the dollars through your door. All the while an affordable, professional Australian virtual receptionist is handling the daily…

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Benefits of a Virtual Receptionist: Why great customer call experience counts

By Prue Leng / March 11, 2020 /
Benefits of a Virtual Receptionist

First impressions count when meeting for the first time. Similarly, the impression your potential customers get from their first phone call to your business can make or break a deal. This is where the benefits of a Virtual Receptionist (VR) can be your best small business advantage. Despite our love of all-things online, customers still prefer over the phone engagement when it comes to doing business.  What is a virtual receptionist and what does a virtual receptionist do? A virtual receptionist is a professionally trained (real-live) person who will answer your business calls on your behalf in an engaging and…

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